SetIdentity work but not developer Identitity

Asked on December 1, 2016 in Technical.

Hello everyone,

I build a branch Flow on my Unity (IOS/android) app.

I am calling SetIdentity during the logiin/register phase and when I check the dashboard/Liveviewand export, there is something that I do not understand.

  • When I check Events list: For an event like open I have the developer Identity : “User_id” that is correct.
  • But, when I check the identities section. I got the developer Identity = “null”.

Is there something that I missed ?

If anyone could help me on this, that would be great 🙂

thanks in advance

Gabsee — Product Manager
1 Answer(s)
Answered on December 5, 2016.

Hey – thanks for posting the question. We would need more details here. Can you please create a ticket for our integrations team using the form here with all required details. We will then dig deeper into this. Thanks!