iOS not linking to app page – Android not showing picture

Hi,

Just started using branch. Seems like a great product. However, we’re running into an issue where when someone clicks on a Facebook ad deeplinked to an in app page, Android users do not see a picture of the content above their registration wall (like they do in iOS). Then, on iOS, the reverse is happening. The correct picture from the deep linked page is showing up during registration, but after registration the user is not taken to that page.

Any help would be much appreciated.

Figure 1 — Marketer
1 Answer(s)
Answered on January 6, 2017.

Hi – thanks for posting the question. This seems to be a setup issue. Can you write in to our integrations team here and we will dive deeper into this. Thanks!

Developer