iOS 10.2 +is_first_session not detected.

Hi, we are using branch refferal program. We have set rule on dashboard that a referring user gets a reward of anyone of his referred friend installs the application. But on iOS 10.2 the first install event is not detected, it always returns as zero, due to which neither the referrer nor the referred user get rewards. Following is the code.

let branch: Branch = Branch.getTestInstance()

branch.setDebug()

branch.disableCookieBasedMatching()

branch.setIdentity(test as! String) { (params, error) in } branch.initSessionWithLaunchOptions(launchOptions, isReferrable: true) { (params, error) in }

Note : The branch id  we are using is for test app.

Test — Developer
2 Answer(s)
Answered on November 23, 2016.

Hey – thanks for posting the question. Can you create a ticket for our integrations team here with the details ?

Developer
Commented on December 14, 2016.

Could you post any outcome here? I have the same problem. My +is_first_session param is false although I deleted the app beforehand.

I send an install link, open that link and install the debug version. It works on on devices with 9.3 and 10.1.1, but not with 10.2.

Developer
Answered on December 15, 2016.

I have the same problem. I delete app from device, open the marketing link, get the custom install page, run the app from xcode, and +is_first_session is always false.  hmmm.  perhaps i need to reset analytics somehow?  should deleting the app from device be enough?  Perhaps I need you to shed light on how exactly it determines +is_first_session because deleting the app does not seem to be enough. I have an iPhone 5 running iOS 8.4

Zynga — Developer
Commented on January 2, 2017.

I am sorry, I somehow missed this thread. There was a bug with iOS 10.2 that was since then resolved. Are you still facing this issue ?

Developer