Getting null respinse on initiating a session (at times). Why is that?

Asked on December 13, 2016 in Technical.

While initiating a session, at times the link provided for deep linking is returning null. But mostly it is returning a valid response only. Kindly elaborate on why is this happening.

response :
{“error_message”:”Trouble reaching server. Please try again in a few minutes”}
Next time its giving proper response.

How can we overcome that?

IIT B — Developer
1 Answer(s)
Answered on December 15, 2016.

Hey – thanks for posting the question and sorry that you have been facing the issue. Can you confirm that the device you are testing this on has proper access to internet? If everything looks good and you still face this issue, please write in to our integrations team here.