branch.io Webhooks with filters not getting any records

Asked on October 5, 2016 in Technical.

Hello,

we are currently trying to make use of Webhooks with filters. Unfortunately it does not work as expected.

We have set up multiple Webhooks, but as soon as we apply a filter no events are being recognized anymore. We tried the following key-value pairs (in order of desperateness):

click.link_data.~channel : XYZ (which is correctly set for the events we want to track, as we can see in Webhooks without filters)
click.query.test : true (added test=true to link of course)
click.date : *

I don’t really understand why none of these should work. Hope someone can enlighten us here.

dahmakan — Developer
2 Answer(s)
Answered on October 5, 2016.

Hey! Thanks for posting the question. I just checked with my setup and all the filters on the webhook are working correctly. Can you share the Branch key associated with the account so we can have a look at your webhook setup ?

Alternatively, if you would like to proceed via a private channel, you can create an integrations ticket for us here:

support.branch.io/support/tickets/new

 

Developer
Answered on October 5, 2016.

Thank you. I have opened a ticket to resolve this.

dahmakan — Developer