Apple app id with 9 instead of 10 characters

Hey,

when setting up the iOS settings of my app on the branch dashboard, i get this error message when i put my 9 character Apple app id into the Apple App Prefix input field:

Apple app id with 9 instead of 10 characters

Our other app has a 10 character apple app id, but this one has 9 characters. What should i do?

 

Greetings

Desoxi

Kaasa health — Developer
1 Answer(s)
Best answer Answered on October 10, 2016.

Hi!

This value is usually the Team ID, not the App ID. Per Apple, the Team ID is always 10 characters. Are you certain you’re getting the correct value? You should be able to find it on this page from Apple.

I agree that the term ‘Apple App Prefix’ that our dashboard is using here is a bit ambiguous.

Branch — Developer
Commented on October 12, 2016.

Thank you abauer. I was able to find the Team ID on the apple developer page under account settings.

I think you should update your documentations because this is really confusing and im sure that i read somewhere to just put in the Apple ad id.

Thanks again 🙂

Kaasa health — Developer
Commented on October 12, 2016.

Thanks for the feedback! I’ll pass that along, since I’m sure you aren’t the only person who might find that wording confusing.

Branch — Developer