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Marissa Chacko, Foursquare

Marissa is the lead product manager on the Foursquare mobile app, where she focuses on growth and retention. She recently released Marsbot, a proactive recommendation bot, and loves to talk about all things bot related. Prior to joining Foursquare, Marissa was a product manager at Hotel Tonight and Zynga.

Topic: “Bots are the New Apps”

Thursday, October 6
9am PDT

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Guest
MobileBridge — Marketer
10 months 13 days ago

Really looking forward to this! cheers from Amsterdam

Guest
HealthyBee — Product Manager
10 months 12 days ago

Hello Marissa, can you recommend some tools for people having no coding background to build a good bot? Thank you.

Guest
FYDA — Marketer
10 months 11 days ago

Where’s the link for this Growth Chat?

Guest
Go up 2 — Other
10 months 11 days ago

Searching too

Guest
Mobile Growth Community — Product Manager
10 months 11 days ago

hey you are on this growth chat right now. ask your questions here and Marissa will followup with answers. This is text based

Guest
- — Other
10 months 11 days ago

me too, am i missing something?

Guest
Mobile Growth Community — Product Manager
10 months 11 days ago

This discussion is the growth chat. write your questions in the join the discussion box and Marissa will answers. It is text based.

Guest
Mobile Growth Community — Product Manager
10 months 11 days ago

hey you are on this growth chat right now. ask your questions here and Marissa will followup with answers

Guest
STYLE AND THE CITY — Product Manager
10 months 11 days ago

Why this was not specified? I postponed a team meeting for your chat.
Very bat communication.
Very bad.

There’s already thousands website for that kind or content.
We expected a live chat to add nuance to the text content already available online.

Very avery bad.

Guest
Mobile Growth Community — Product Manager
10 months 11 days ago

Hi, my apologies for the confusion. In order to make it easier for both our Speakers and our Attendees we did this in the format of a Reddit AMA so that you can work and get your questions in through text based discussion. This is the 26th in our series following this format.

Marissa is live right now answering the questions, and each answer is directed immediately at the asker. We have seen that this has better results for many who prefer to have their questions answered specifically, rather than to receive generic high level advice.

Guest
STYLE AND THE CITY — Product Manager
10 months 11 days ago

My point is not whether it is or not a better way.
My point is that YOU DID NOT TOLD US that it was text based.
Your lack of clarity (honesty?) is what pisses me off.
We don’t have time.
My time is precious as I am launching soon my mobile app.

I gave my email and now I can expect lot of crap from any provider services.

Thank you for that.

PS: no need to answer. No time anymore.

Guest
Activstream — Developer
10 months 11 days ago

Hi Marissa, what were some mistakes you have made when developing BOTs? What should other developers look to avoid when starting their own project? Thanks

Guest
Michaels Inc. — Marketer
10 months 11 days ago

Marissa, do you have an introductory overview on “Bots are the New Apps”

Guest
Activstream — Developer
10 months 11 days ago

Also, when gathering feedback from customers who are using your BOTs, what things do they love the most? And what do they hate? Thanks

Guest
Personal — Other
10 months 11 days ago

As you focus on growth and retention, what are some of the metrics or KPI’s you look at? Do your KPI’s change when introducing BOT’s into the product?

Guest
Fluency Mobile — Product Manager
10 months 11 days ago

What can some bot lesson and example that bricks-n-mortar retailers could learn from to better connect with customers?

Guest
Growth Hacking TO — Other
10 months 11 days ago

Hi Marissa, thank you for sharing your expertise!
What are some blogs/websites that you read on the subject of bots? Who do you consider experts in this field?

Guest
Growth Hacking TO — Other
10 months 11 days ago

Marissa, how well does one need to know NLP to create a good bot? Thank you!

Guest
EPage — Developer
10 months 11 days ago

What are some good backends for developing / hosting bot apps?

Guest
- — Other
10 months 11 days ago

Is there a methodology to create conversation flows?

Guest
Freelance — Developer
10 months 11 days ago

It seems like bots really amount to smarter search interfaces, using NLP and conversation trees to clarify what a user wants. Do you agree with that assessment, or do you think there’s more to it than that? Thanks!

Guest
JumpApps.com — Developer
10 months 11 days ago

Hey Marissa, can Bots be companions for patients, say?

Guest
JumpApps.com — Developer
10 months 11 days ago

Hey Marissa, can Bots make effective friends for patients to help guide them through recovery, say?

Guest
Vibrance App — Product Manager
10 months 11 days ago

I was always curious about why foursquare has launched Swarm as a new app? Don’t think user will be comfortable have check-in & points inbuilt with Foursquare. Any insights ?

Guest
Mobile Growth Community — Product Manager
10 months 11 days ago

Hi All, Thanks again for logging into our Growth Chat. Marissa will be answering the remaining questions, anything received after this message will be at her discretion. Feel free to continue this conversation in our Discussions area. Thanks again for your time and thank you Marissa for you great answers!

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